Be A Global Experts

Arti Jain

Independent IT Consultant (Freelancer)

Mumbai,India

18 years of experience in IT operations, ERP Implementation and Project / Program Management in domestic and international environment

Education


  • 1996 - PGDM , Indian Institute of Management, Calcutta

Experience


Working as an independent IT consultant specializing in providing information technology consulting services for small and medium-sized companies. Some of the services offered - - Preparing business proposals & business reports - Evaluation of IT applications as per business needs - ERP implementation - Project Management - Soft-skills training to business users The core services offered are based on hands on experience in IT Operations, ERP Consulting, Program / Project Management, Project Delivery and soft-skills training

• Project / Program Management: Managing multiple e-learning projects for various industries, consisting of simulations, nuggets, Web-based training, Instructor-Led trainings, Enterprise Applications Trainings, etc. • Key Accounts Management: Accomplishing revenue targets and healthy growth trend for given accounts in US and UK / EU geography; and ensuring high levels of client satisfaction through active engagement & relationship management • Supporting Sales Team: Preparing and reviewing solutions - identifying risks, improving solution, with strong account mining skills • Project Delivery: Working with delivery managers to ensure each project has well-articulated plans to ensure all programs/projects are delivered with agreed upon business value, on time, on budget and highest quality • People Management: Managing teams working across multiple projects, to ensure that business / project activities are completed on time, within budget and with required quality; and at the same time ensuring people satisfaction through effective employee engagement • Stakeholder Management: Coordinate and communicate with internal / external customers and third-party partners as needed; to set and manage expectations and to highlight and resolve issues

- Evaluated of ERP for all Graviss Group companies - Successfully implemented ERP (Microsoft Dynamics AX 2009 with Process Vertical) for 2 companies in Foods business entailing: project management, procurement, coordination with business users & implementation partner, requirements/GAP analysis, resource planning, testing, training, post implementation support and project reporting to all the stakeholders/steering committee ? Handled Change Management to get the processes in place ? Handled 2 assignments for ERP evaluation